Customer success stories with Smarter Drafter

Automating every kind of document, across every team

Dentons is the world’s largest law firm, with a strong presence in Australia and across the globe. Known for innovation and scale, the firm delivers legal expertise across all practice areas while embracing technology to drive efficiency and client value.

CHALLENGE
Dentons Australia struggled with fragmented document automation, relying on disconnected tools and manual workarounds that slowed down lawyers and created compliance risks. They needed a scalable, firm-wide solution that could integrate seamlessly with their existing iManage system.

EXPERIENCE
After testing multiple platforms, Dentons found Smarter Drafter Pro was the only solution capable of handling lawyer-driven, client-driven, and data-driven automation. Proof-of-concept projects showed it could cut drafting times from 30 minutes to 30 seconds while integrating smoothly with existing workflows.

IMPACT
With Smarter Drafter Pro, Dentons pioneered Document Automation-as-a-Service, turning automation into infrastructure across the firm. The result was an 80% time saving, stronger consistency and compliance, faster onboarding, and significant productivity gains without additional headcount.

“Smarter Drafter just go about
things in a more intuitive
and more modern way.”

CO:PLAY is a highly specialised law firm with a focus on technology. Their team of advisors, based in Copenhagen, provide expert advice based on their clients’ business and use of technology.

CHALLENGE
The team at CO:PLAY found that routine contract drafting tasks were taking longer than they should. Setting up basic clauses, applying relevant legislation, locating the correct templates, and manually inputting information created unnecessary friction.

EXPERIENCE
CO:PLAY was able to quickly generate first, and sometimes final, versions of contracts. As the team expanded their use, they implemented more complex templates and leveraged features such as the clause bank, allowing colleagues to store and insert individual clauses directly within Word. The built-in guidance within templates empowered junior attorneys to work more independently, reducing the need for partner supervision. Even team members without extensive IT experience found the platform easy to use.

IMPACT
CO:PLAY significantly improved efficiency across the firm. Partners saved time, junior attorneys progressed further independently, and routine drafting tasks became faster and more consistent. The structured templates ensured predictable, high-quality outputs, helping the firm mitigate risk while maintaining confidence in every contract.

“From 3 hours to 30 minutes at Aintree Group.”

Aintree Group provide expert support and advice for all areas of your professional and family life, all under the one roof.

CHALLENGE
Drafting key documents from scratch, such as Shareholders’ Agreements, could take the team at Aintree Group several hours, making it difficult to meet client expectations, maintain team motivation, and keep up with evolving industry standards. The firm also needed predictable timelines to support value-based and fixed pricing.

EXPERIENCE
Aintree Group streamlined document creation through an intuitive, guided workflow. First drafts that once took hours could now be generated in around 30 minutes. The platform remained flexible, allowing edits in Word and tailored adjustments. Its structured approach also supported junior lawyers, helping them confidently navigate legal decisions.

IMPACT
Faster turnaround times helped Aintree Group better meet client expectations while supporting fixed-fee pricing. The platform empowered the team, improved consistency, and freed lawyers to focus more on client relationships, making Smarter Drafter an essential part of their operations.

Saving time and increasing efficiency

Sajen Legal is not your conventional law firm; their strengths derive from their points of difference. They’ve removed the bureaucracy and timesheets, preferring to be upfront and honest about costs and addressing their clients’ expectations.

CHALLENGE
Sajen Legal wanted to improve efficiencies in document generation, while at the same time allowing for safe delegation of work to less experienced practitioners.

EXPERIENCE
The team at Sajen Legal were able to get started with Smarter Drafter right away. All team members were able to create legal documents in minutes, using the Smart Q&A forms to answer questions and then getting Smarter Drafter to do all the hard work.

IMPACT
On average, the Sajen Legal team was able to cut down the time involved in document generation by around 75%.

Streamlining their legal operations

Law Shared is a modern law firm tailored to meet the needs of their clients in the Brisbane area while expanding their services nationwide in Australia thanks to their forward-thinking approach to technology.

At its heart, the firm is committed to a collaborative approach, ensuring clients are actively involved and understand the importance of quality and timely legal work.

CHALLENGE
Before Smarter Drafter, Law Shared struggled with inefficient and costly precedent-building. Despite trying various market options, none met their needs for streamlined, quality document drafting without excessive time or costs.

EXPERIENCE
After adopting Smarter Drafter, Law Shared quickly found it surpassed their initial scepticism by significantly saving time, effort, and money. The tool’s comprehensive Commercial Lease precedents required minimal adjustments, and the intuitive Clause Bank feature provided superior formatting and document customisation within Microsoft Word.

IMPACT
Smarter Drafter has dramatically improved Law Shared’s operations, saving about 3 hours per matter, which translates to over $15,000 in labour cost savings. These savings were passed onto their clients through fee reductions, while the saved hours allowed the team to reinvest the time into the business. Additionally, Law Shared saved more by eliminating other software subscriptions like DocuSign, thanks to Smarter Drafter’s in-built eSignature feature.

Training the new generation of lawyers

Since its establishment in 1972, Leo Cussen Centre for Law has been and continues to be recognised as a centre of excellence for practical legal training and continuing professional development for entry-level lawyers through to senior legal practitioners.

CHALLENGE
With technology disrupting the legal industry, Leo Cussen was challenged with finding the right tool to use in their courses for young ‘soon-to-be’ lawyers, so that they are armed with profession-relevant skills. They wanted a tool that is both relevant to the coursework and one that showcases the latest advancements in legal technology.

EXPERIENCE
Leo Cussen students found that using Smarter Drafter was much easier than other precedent tools that were used throughout the course in the past. With expert guidance along the way, Leo Cussen students were drafting top-tier level documents and reviewing content that is validated in the market.

IMPACT
Leo Cussen students have learnt a new industry-relevant skill, as they were able to use the latest legal technology to draft quality documents that were comprehensive, relevant and legally enforceable.